At the Castle Rock Chamber of Commerce, your privacy and information is very important to us. The Castle Rock Chamber of Commerce staff is committed to maintaining the trust and confidence of our members and visitors to our websites and access to our membership directory. We take privacy concerns seriously. The following policy is designed to explain the way information is collected and used, so that everyone will feel secure in visiting and utilizing our sites and being included in the Chamber database.

Websites statistics

The Chamber reviews the number of “hits,” “unique visitors,” “pageviews,” and “advertisement clicks” for its own statistical information purposes only. We make no attempt to link hits with the individuals who actually browse the sites. Advertisers who request the amount of clicks/hits or other websites statistics will be given this information for them to evaluate their return on investment on websites advertising. No personal information is available on who has visited the sites.

Visitors Access

You can access our websites home page, www.castlerock.org or

www.visitcastlerock.org, and browse our sites without disclosing your personal information. Our websites do not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Personal Information

This policy applies to all information collected or submitted on this websites. We do not collect personal identifying information on visitors to our websites except

• To the extent that your web browser provides information to our web server (for example, your IP address or the sites you link from); or
• To the extent that you provide information to us in an email message or other Chamber correspondence.

We do not collect information about our visitors from other sources such as private records, other websites, or other means of “email ranking.” The Castle Rock Chamber of Commerce utilizes “cookies” strictly to track the user for the duration of their visit to our websites for the sole purpose as mentioned above, for Chamber analytical use only. No personally identifiable information is stored in the cookie and it is not used for any subsequent tracking once the user leaves the sites.

Database

The Castle Rock Chamber of Commerce maintains an up-to-date Chamber membership database on a secure server. The information collected in this database is for Chamber use only. Membership in the Chamber of Commerce is an implied effort by the member to be known within the membership and the community as a member in good standing who wishes to be contacted for services and/or products. This being said, on the chamber websites, members contact names, addresses, websites, and emails (if member wishes to be published) are available online in the accessible membership directory. For printed publications such as the annual Chamber membership directory, member businesses are listed with email addresses and websites when available. The Chamber does not provide the entire membership database on CD. It does provide, however, the printed membership directory to non-members free of charge and to non-members for a fee.

Emails

We only use return email addresses to answer the email requests we receive. These email addresses are not added to our databases, nor sold or given to any other parties. Only physical addresses and phone numbers provided by visitors requesting relocation or visitor information may be shared with subscribing chamber member businesses for the purposes of marketing their products/services. Only Chamber members who provide their email addresses for use in the Chamber online database, contact for business or service solicitation from public, or other implied consent for use will be contacted via email. Please see our Email Protection and Privacy Policy for any clarification.

Links

The Castle Rock Chamber of Commerce links to other member sites, or official sites for business related matters. The Castle Rock Chamber of Commerce is not responsible for the privacy practices or the content of such websites.

Event Registration or Online Membership Renewal or New Application

If you choose to register for events, or join/renew your membership by using your credit card on our websites, blog or emails, you will be required to give personal contact information as well as credit card information. Credit card information is kept secure on a separate secure server. In addition to providing the foregoing information, if you choose to correspond further through email, we may retain the content of your email messages together with your email address as proof of registration.

Internal IT Systems

To exercise data protection, we’re committed to:

• Restricting and monitoring access to sensitive data
• Developing transparent data collection procedures
• Training employees in online privacy and security measures
• Building secure networks to protect online data from cyber attacks
• Establishing clear procedures for reporting privacy breaches or data misuse
• Including contract clauses or communicate statements on how we handle data
• Establishing data protection practices (document shredding, secure locks, data encryption, frequent backups, access authorization etc.)

How to Correct Your Information

Any requests for modifying, correcting, updating, or deleting your personal record must be provided to the Castle Rock Chamber of Commerce.
Mail corrections to: 420 Jerry St., Castle Rock, CO 80104, email to info@castlerock.org, or call 303-688-4597.

Changes in Privacy Policy

We reserve the right to change this policy at any time by posting a new privacy policy on our websites.

Email Protection & Privacy Policy

The Castle Rock Chamber of Commerce has created this email privacy policy to demonstrate our firm commitment to our member’s privacy and the protection of their electronic information.

If you have received an email from the Castle Rock Chamber of Commerce, it will state name@castlerock.org.

• Your email address is either listed with us as a contact who has expressly shared this email address for the purpose of receiving information in the future (opt in), OR
• You have registered or purchased or have an existing membership with us, in which you provided the Castle Rock Chamber of Commerce with your email address for communication purposes. This includes your email availability to interested parties on the chamber websites www.castlerock.org or www.visitcastlerock.org

We will NEVER sell, or rent individual email information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees of the Chamber managing this information for Chamber purposes, i.e.: contact for information, updates of events, referrals from interested parties, etc.

Each of our broadcast emails (HTML) via Constant Contact or other means contains an easy, automated way for you to cease receipt of Chamber emails from us. If you wish to do this, simply click on the OPT OUT option on the bottom of the email, or reply with REMOVE in the subject line of an email to us.

Please send any suspicious, unsolicited, or other electronic correspondence that is purported to be sent from our database with an unknown sender or non-chamber related email address. Send those emails to info@castlerock.org for our review and action. If you have any questions, please do not hesitate to contact us.